1. Who We Are

Kerby is an Auckland-based bin day service. We collect your personal information only to provide our service and communicate with you. Our contact email is admin@kerby.co.nz.

2. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and property address when you sign up for our service or contact us.

3. How We Use Your Information

We use your information to:

Provide and manage your bin day service
Send you service reminders and updates
Respond to your enquiries
Process payments securely via Stripe

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers (such as payment processors) only as necessary to operate our service.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Payment information is handled securely by Stripe and is never stored on our systems.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access and correct your personal information. To make a request, contact us at admin@kerby.co.nz.

7. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes by email or by updating the date at the top of this page.

8. Contact Us

If you have any questions about this policy, please contact us at admin@kerby.co.nz.

Privacy Policy